1. Return Eligibility
We want you to be completely satisfied with your purchase from WristbandMasters.com. If for any reason you are not satisfied with your order, you may return eligible items within [30] days of receipt for a refund or exchange, subject to the terms and conditions outlined in this policy.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Any items that show signs of wear, damage, or alteration will not be eligible for return.
2. Initiation of Returns
To initiate a return, please contact our customer support team at wristbandmasters@gmail.com within [30] days of receiving your order. Please provide your order number and a brief explanation of the reason for the return. Our customer support team will provide you with further instructions on how to proceed with your return.
3. Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance to ensure that your return is received by us safely. We are not responsible for any items lost or damaged during return shipping.
4. Refund Process
Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [30] business days. Please note that it may take some time for your bank or credit card company to process the refund and for it to reflect in your account.
5. Exchanges
If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting our customer support team to initiate the return process. Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund for the returned item instead.
6. Contact Us
If you have any questions, concerns, or feedback regarding our refunds and returns policy, please contact our customer support team at wristbandmasters@gmail.com or by mail at:
InternationalDigitalMarketing 25604 Wedmore DR Moreno Valley, CA 92553 United States
Thank you for shopping at WristbandMasters.com. We appreciate your business and strive to provide the best possible customer experience.
This Refunds & Returns Policy was last updated on January 5, 2024.